Increasing digital motivation and building digital confidence
Digital motivation indicates an individual's level of commitment to engage in the digital world and to use digital tools and the Internet. In a broad sense, "digitally motivated" people clearly perceive how digital technologies help them to move forward or access new opportunities. Motivation can be understood in terms of two distinct aspects: the perceived usefulness of digital solutions and the knowledge of online information and services that are useful to the user.
Trust in the digital world relies, on the one hand, on the view that digital infrastructures, tools and services are secure. On the other hand, it increases in accordance with the user’s own capabilities. Confident users therefore understand the potential risks and threats of online tools and have the right reflexes to protect themselves.
Some key figures
- 33,33% Individuals fearing that the Internet is not a facilitator of everyday life (TNS-ILRES)
- 81,9% Persons of 65–74 years of age using the Internet every day (Statec)
- 6% Internet users who have not used digital services because of fears about the protection or security of their personal data (Statec)
- 6,4% Individuals who do not use the Internet every day (Eurostat)
- 97,3% Regular Internet users (individuals using the Internet three times a week) (Eurostat)
THE INITIATIVES
The initiatives to increase digital motivation and build digital confidence focus on two main aspects: sensitisation of digital issues and risks, as well as the skills needed to use basic technologies.
The initiatives are listed below.
1. www.zesummendigital.lu Portal
Development of a web portal dedicated to digital inclusion "zesummendigital.lu" by the Ministry for Digitalisation. This portal will provide useful information about actors in the field of digital inclusion and existing offerings, as well as informative, awareness-raising and self-help publications and resources promoting digital inclusion. It thus aims at giving maximum visibility to existing offerings, along with promoting resources and making them available to the public.
2. Interdisciplinary forum on digital inclusion
Animation of an interdisciplinary forum, by the Ministry for Digitalisation, bringing together ministerial departments, representatives of actors active in digital inclusion and stakeholders supporting people that are isolated from the digital world.
3. Annual digital inclusion day
Organisation of a day dedicated to digital inclusion on 17 May by the Ministry for Digitalisation, as part of World Telecommunication and Information Society Day. The aim is to increase the visibility of existing actors and initiatives in Luxembourg in connection with digital inclusion.
4. Annual call for applications for the financing of pilot projects
Launch by the Ministry for Digitalisation of an annual call for applications for the financing of pilot projects promoting digital inclusion.
5. Digital inclusion at municipal level
Exploration of various collaborative ventures between the Ministry for Digitalisation and Syvicol in order to foster digital inclusion at the municipal level. The aim is to encourage and support digital inclusion at the local level and to counteract the regional differences in offerings.
6. Educational videos on new technologies
Creation of a series of educational videos on new technologies and digital usage and their positive impact on citizens and society by the Ministry for Digitalisation. This series is intended to make the public aware of the opportunities afforded by digitalisation.
7. Study on the impact of recent digital developments
Launch by the Ministry for Digitalisation of a study on the impact of recent digital developments on people who are isolated from the digital world.
8.Cybersecurity Luxembourg Portal
Creation of the "Cybersecurity Luxembourg" portal, by the High Commission for National Protection, Luxinnovation and SECURITYMADEIN.LU, bringing together Luxembourg public and private players dedicated to cybersecurity. The portal hosts, among others, awareness-raising initiatives and information such as the "European Cyber Security Month" and the "Cybersecurity Week Luxembourg".
9. Awareness campaigns on responsible use of digital tools
Continued awareness-raising of the public on the responsible use of the new information and communication technologies through awareness-raising campaigns and resources on online security, online behaviour and digital usage by BEE SECURE, under the aegis of the Ministry of Education, Children and Youth. BEE SECURE’s national campaigns increase citizens' knowledge of secure digital use, develop digital citizenship and thus strengthen citizens’ confidence in the digital world.
10. Cybersecurity information campaigns
Implementation of campaigns or information sites such as "spambee.lu" and "secure-iot.lu" by SECURITYMADEIN.LU, the Cybersecurity Agency for the Luxembourg Municipalities and Economy, under the aegis of the Ministry of the Economy, in partnership with the National Commission for Data Protection (CNPD) and BEE SECURE. "Spambee" is an application for analysing and reporting potentially dangerous SPAM e-mails and websites. The "Secure internet of things" website provides information about the potential risks of connected objects and gives advice for more secure use.
11. Promotion of BEE SECURE Stopline and Helpline services
Increased communication about the BEE SECURE Stopline and Helpline in order to make them better known to the public in Luxembourg. The BEE SECURE Helpline offers free, anonymous and confidential advice on online security and responsible digital use. This service, among others, also caters for people with disabilities. With its Stopline service, BEE SECURE provides an online form for the anonymous and confidential reporting of specific illegal content on the Internet.
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